Lunch & Learn. Personalisation is not only for Uber and Netflix

While as users and consumers we expect homogeneous if not personalized experiences from the Brand we interact with, most Brands struggle on how and where to get started.
During this Lunch&Learn session, we aim at bringing a comprehensive story of why personalisation matters and how to get there in a pragmatic and efficient way. 

About Julien
Julien De Visscher is the co-founder and managing director of Human 37, a Customer Data Strategy Agency that helps organisations go from data to enhanced customer experiences.